Refund policy
Return & Refund Policy
Due to the nature of food products, all sales are final. We do not accept returns or exchanges on edible items.
If there is an issue with your order — such as damage during shipping or an incorrect item — please contact us and we’ll be happy to help.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:
- Your order number
- A brief description of the issue
- Clear photos, if applicable
Once reviewed, we’ll work with you to resolve the issue as quickly as possible.
Refunds
Refunds are not issued for food items once they have been delivered. In cases where an order issue is confirmed, a replacement or alternative resolution may be offered at our discretion.
Shipping Limitations
Due to cottage food regulations, we currently ship orders within Maryland only.
Contact Us
If you have any questions about your order or this policy, please reach out through our Contact page. We typically respond within 1–2 business days.